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Welcome to Farnham Road Practice.

We always put our patients first and treat them as we would want to be treated ourselves.

 

Our values underpin the success of our practice:

Integrity: being trustworthy, reliable and respectful

Transparency: being open in actions and communications

Teamwork: fostering a strong team spirit in both decision making and actions

Fairness & equality: treating our colleagues, patients and staff equitably and with dignity and respect

Innovation: being responsive to novel ideas and developing services to achieve excellence in patient care

Disruption to blood tests

Disruption to blood tests

You may have read or heard in the news that there is a global shortage of the tubes used for blood collection and blood tests. In order to preserve supplies for people that urgently need blood tests, NHS England has instructed primary and community care to cease all but essential blood tests until the 17th of September.

We appreciate the inconvenience this may cause. We would like to reassure you that we have a good stock of blood tubes and this decision will not affect your access to clinically necessary blood tests at our surgery. However, please bear with us where we need to delay non-urgent blood tests. We are waiting for further guidance on how long this situation may last.

The Farnham Road Partners

 

Febrile Children’s Clinic

Febrile Children’s Clinic

In response to increasing numbers of young children presenting with fevers we are offering a dedicated clinic for children under 6. This clinic is held on Monday, Wednesday and Friday afternoons and has a weekly capacity to see 18 patients.

You should access the surgery though the current booking system. Any child that a clinician thinks needs to be seen following a telephone consultation will be booked into this clinic for a face-to-face appointment.

Hospital Referrals

Dear Patients,

Unfortunately, there are currently lengthy waiting times for hospital appointments from routine GP referrals. We understand how frustrating this wait must be. The hospitals control the appointment dates that are offered to patients and decisions are made on the basis of clinical priority. Under normal circumstances there is nothing we can do to influence the timing of an appointment. However, if the condition for which you were referred has worsened significantly then please contact us. We can reassess your condition and if appropriate inform the hospital which might change your clinical priority and issue a revised appointment date. This will only happen where there is a marked deterioration in your condition.

Please be reassured that when we make a referral for you we look for hospitals with the shortest waiting times. If this is not the closest, or the usual, hospital, then we will discuss the option with you before proceeding with the referral.

We thank you for your understanding. We will update you as the situation changes.

Try the NHS App

 If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and more.

If you already use patient access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

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