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Welcome to Farnham Road Practice.

We always put our patients first and treat them as we would want to be treated ourselves.

 

Our values underpin the success of our practice:

Integrity: being trustworthy, reliable and respectful

Transparency: being open in actions and communications

Teamwork: fostering a strong team spirit in both decision making and actions

Fairness & equality: treating our colleagues, patients and staff equitably and with dignity and respect

Innovation: being responsive to novel ideas and developing services to achieve excellence in patient care

Vaccination Update

If you have questions about missing Covid vaccination information appearing on the NHS App please contact the vaccination centre where you had your Covid vaccination or NHS119. The GP surgery is unable to help with missing Covid vaccination data.

The Partners 30 November 2021

Appointment Changes

We are making changes to our appointment system over the coming months. The aims of the changes are to create more face-to-face appointments and provide greater continuity of care for those patients who most need it.

The immediate changes that we are making from week commencing 1st November include:

  • expanding our sick children and adult respiratory clinic from 24 to 40 face-to-face appointments with a doctor each week. We continue to see an increasing number of patients, both young and old, with fevers and, or respiratory symptoms. This clinic will continue to operate from our Weekes Drive site.
  • introducing a face-to-face clinic of 15 appointments with a Physician Associate on a Friday which patients will be able to book without triage via our reception team.
  • providing 22 face-to-face appointments on weekends with a Physician Associate which patients will be able to book without triage via our reception team
  • creating more capacity for clinicians to bring patients into the surgery for a face-to-face appointment following a telephone call. We expect our clinicians to be able to see 50% more patients face-to-face because of this.

During November we will start to introduce one clinic of 15 face-to-face appointments with a GP each day in addition to the changes listed above. From January we will be implementing our changes to provide greater continuity of care for our patients who most need this. We will provide more information on these and other changes in the future.

The Partners 3 November 2021

Website and Telephones Upgrade

We are upgrading our website and telephone system to improve the experience when you contact the surgery and improve your access to care. Please bear with us whilst we work to implement these changes. 

 

Many Thanks

Farnham Road Practice

Econsult

Dear Patients,

If you find you cannot access the eConsult service is because we may have reached capacity.

This is so we provide equality of access for eConsult and telephones.

Clinical Team

We are increasing the numbers in our clinical team to provide more access for patients. We have 3 new GPs joining us from now through to January. These new GPs will provide 15 sessions of doctor capacity. We are increasing the number of locum doctor sessions that we use. This is to support the growth in face-to-face appointments and maintain our on-the-day capacity as we introduce the changes to continuity of care. We plan to add up to a half-time extra Physician Associate through the week. These additions to our clinical team are on top of extra resource we gain through our Primary Care Network.

The Partners 3 November 2021

 

 

 

 

Try the NHS App

 If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and more.

If you already use patient access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

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